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Written by Jules Newton
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Thursday, 27 May 2010 15:23 |
 The new generation of skilled workers deal in knowledge and relationships. With high expectations of the companies they work for and a low tolerance for boredom, these employees can be a challenge to hold on to. It's up to managers to learn what makes them tick.
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Written by Jules Newton
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Friday, 30 April 2010 08:54 |
 Managing others is very different to managing self, and carries some quite different values. When one's role changes from being a team member to being a team leader, inevitably growth will follow. This article from the Avocado Vision archives looks at one such example.
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Written by Maeve Changuion
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Thursday, 04 February 2010 09:18 |
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 The ‘big five’ attract millions of visitors to our unique game reserves scattered across our beautiful land. In my view there is a ‘big five’ in terms of Customer Care (CC). We’ve covered four of them; attitude, going the extra mile, courtesy and small things count.
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Written by Cindy Bell
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Thursday, 04 March 2010 10:11 |
 So often there is a gap between what we know in our heads, and what we actually do in our lives. Fear of failure and anxiety about the opinions of others are just a couple of the reasons many people never translate their untapped stores of knowledge into action.
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Written by Cindy Bell & Joan Griebenow
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Wednesday, 13 January 2010 14:38 |
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 There is so much talk of our skills shortage, accelerated development requirements, multiple intelligences, continuous learning, special needs – and the list goes on.
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