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Management
Is It Time to Reinvent The Manager?
Written by Jules Newton   
Thursday, 27 May 2010 15:23

The new generation of skilled workers deal in knowledge and relationships. With high expectations of the companies they work for and a low tolerance for boredom, these employees can be a challenge to hold on to. It's up to managers to learn what makes them tick.

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Managing from Darkness into Light
Written by Jules Newton   
Thursday, 20 May 2010 18:13


We know that living in SA can be tough. But the very situations and circumstances that seem so daunting and even overwhelming at times can also be the source of strengths we've never realised we have; they can also make better managers of us as we guide our teams.

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Top Tips For Call Centre Managers
Written by Raelene Rorke   
Thursday, 13 May 2010 17:06

Call centre staff are on the frontlines when it comes to customer service. They need to be motivated and able to stay positive no matter what. Raelene Rorke of Avocado Vision shares some insights from colleagues with experience in training in these environments.

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Training During The World Cup?
Written by Avocado Vision   
Thursday, 13 May 2010 17:49

With just under a month to go before the World Cup, it's action stations for everyone involved. But what are companies with no real involvement in the event planning to do to address the inevitable dip in productivity that soccer fever may bring about?

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Talent Management Is About People Management
Written by Jules Newton   
Thursday, 06 May 2010 12:21

Companies can no longer afford to play fast and loose when it comes to skills retention; too many professionals are leaving for greener pastures, whether locally or abroad, and taking their talent with them. "Talent management" is the skill which leaders and managers now need to cultivate.

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