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Leading Others
Women Leading in the Workplace
Written by Tanya Lepera-Petzer   
Wednesday, 28 October 2009 13:34

Women are leading and we are good at it. Being the Value Injection when it comes to diversity in gender can be quite something. We are told that women can't read maps, men won't ask for directions, that we're from different planets, that our biology means one of us hunts while the other gathers.

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Quality: The Degree of Excellence
Written by Janessa Leita   
Friday, 14 August 2009 16:21

The Greek philosopher Aristotle once said, “The quality of life is determined by its activities”, and nowhere is this more evident than in the 21st century, where the number of activities we’d like to squeeze into our day outnumbers the hours we have available.

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The Sweetest Customer Service Imaginable | Print |  E-mail
Written by Peter Drucker   

Are you a chocolate soufflé in your customer’s life? Do you bring them delight and make them scream for more? The single most important thing to remember about any enterprise is that there are no results inside its walls.

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Great Leaders are Great Listeners | Print |  E-mail
Written by Rachel van Doorene   

Your ability to communicate effectively as a leader will either invoke trust or distrust in those whom you lead. It will instill confidence or fear; it will determine the eagerness with which your followers will follow you.

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Congratulations to our Editor - now Mrs Rachel Vickers! See our latest Editor's Blog for a photo of our Bride & Groom.