The Greek philosopher Aristotle once said, “The quality of life is determined by its activities”, and nowhere is this more evident than in the 21st century, where the number of activities we’d like to squeeze into our day outnumbers the hours we have available.

Are you a chocolate soufflé in your customer’s life? Do you bring them delight and make them scream for more? The single most important thing to remember about any enterprise is that there are no results inside its walls.